Remote Support

Remote support is a convenient way to resolve small issues or to provide you with support in situations where an on-site visit is not possible. Our remote support service provides you with an affordable way to get personalised service without an on-site visit.

What is Remote Support?

Remote Support allows a DewDrop technician to interact with your computer as if they were in front your computer.

What is the Security Risk?

None, the program we ask you to run will only allow Remote Support to occur once.

Can other people access my computer now?

No, the connection is a once off connection between your computer and our technicians.